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Patient Engagement

Service provided by - PatientComms

A great member benefit for all DD practices...

PatientComms is a unique piece of cloud software, designed to help improve your dental patient communications, be more efficient and reduce costs.

Comply with the new NHS Friends & Family Test for FREE
It is a contractual requirement that you implement the Friends & Family Test survey in your practice, so DD has partnered with the market leading patient communication company, PatientComms, to offer our members exclusive access to their online messaging platform which will enable you to:

  • Create and publish a paper and web-based survey
  • Enter and view survey responses
  • Calculate your Friends & Family Test scores
  • Submit your monthly return to the NHS

The PatientComms Friends & Family Test is available FREE of charge to our members and if you choose to automate your data collection, we have arranged preferential rates on SMS, Email, Kiosks, Interactive Voice Message and Outsourced Data Entry that are not available elsewhere.

  • 25% discount on SMS with rates from just 2.8p per credit
  • 25% discount on Email at just 6p per email survey
  • 25% discount on IVM from only 6p per survey
  • 25% discount on Tablet or Kiosk solutions from £50 per month
  • 25% discount on Outsourced Data Entry at only 9.5p per survey

For more information on the service PatientComms provide please call 0800 028 1697 (option 1).

Sign up to DD Membership today: