Tracking Your Dental Directory Orders Just Got Easier
We know that when you place an order, being able to quickly check where it is matters.
That's why we've been listening to your feedback and making improvements to order tracking on DDGroup.com. Our latest updates make it faster and easier to find the information you need, whether you're logged in or not.
A Simpler Way to Track Your Orders
Not Logged In?
We've added a clear Track Order option directly from the sign-in area. Simply select it to go straight to the order tracking page, where you can enter your username and order ID to check your delivery status.
No unnecessary steps. Just quick access to the information you're looking for.
Logged In? It's Even Faster.
If you're signed in to DDGroup.com, you'll now see your most recent orders displayed directly on the homepage, each with a Track My Order button alongside it.
Click the button and you'll be taken straight to the latest tracking information for that order—saving you time and making it easier to stay up to date.
Improvements to the Order Tracking Page
We've also enhanced the Track Your Order page itself to make the experience more intuitive.
When you're logged in:
- Your username is automatically pre-filled.
- Your 10 most recent orders are displayed for quick access.
- Clearer guidance helps you find the information you need faster.
- You can track orders placed under a different user account without having to log out and back in again.
Designed Around Your Feedback
These updates are all about making DDGroup.com easier to use and helping you find order information quickly, without needing to contact customer services.
By simplifying order tracking, we're helping you spend less time chasing deliveries and more time focusing on what matters most-your patients.
That’s definitely something to smile about.
